Managing in a Crisis

User Avatar

Managing in a Crisis

10 weeks
All levels
0 lessons
0 quizzes
0 students

Overview/Description
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It’s essential to have crisis management strategies to improve outcomes.

In this course, you’ll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.

Expected Duration (hours)
0.3

Lesson Objectives
Managing in a Crisis

  • There is no objective for the Course Overview
  • recognize key initial actions to take for effective crisis management
  • recognize steps for planning crisis communications before a crisis occurs
  • identify guidelines for assembling an effective crisis communications team
  • identify the key components of an effective public response to a company crisis
  • identify the actions required to resolve and close a crisis incident
  • Knowledge Check: Managing a Crisis
  • reflect on what you’ve learned

 

Course Number:
bs_ald09_a01_enus

Expertise Level
Everyone

Curriculum is empty
0.0
0 total
5
0
4
0
3
0
2
0
1
0

Main Content